quality management system certification
Since 18/6/1997, CIR food has held certification attesting that its Quality Management System is in compliance with UNI EN ISO 9001:1994. Since 13/6/2003 the Quality Management System has been in compliance with the revised UNI EN ISO 9001:2000, and from 29/6/2009, it has been in compliance with the latest version UNI EN ISO 9001:2008
- Certifying agency: CISQCERT partner of IQNet (International Certification Network)
- Certificate CISQCERT Nr. 97,042
- Certificate IQNet nr. IT-3291
CIR food’s Quality Management System is applied to all the processes in which the company is involved, from Purchasing Supplies to the Services Offered, from Supplier Evaluation to Customer Satisfaction Evaluation, and from Planning to Delivering of Service.
CIR food’s certified Quality Management System is extended to all the business activities in which the company is involved, and to all the production units, kitchens and catering facilities managed by the company in the national territory, including the Meal Vouchers services. Therefore, the certification extends to all new contracts for service managed by CIR food.
Compliance with UNI EN ISO 9001:2008 is valid for the following types of products, processes, and services:
- Delivery of food services to industrial and commercial companies, office districts, schools, hospitals, and other communities
- Managing self-service restaurants offering various forms of service
- Production and distribution of pizza and similar baked goods
- Managing large kitchens producing, packaging, transporting, and distributing meals
- Food supplying and technical advice
- Planning, drafting, and implementing self-monitoring systems in order to guarantee food safety based on HACCP analysis.
- Issuing and selling Meal Vouchers
Meal Vouchers marketed under the BLUTICKET brand are certified by a specific certificate
- Certifying agency: CISQCERT partner of IQNet (International Certification Network)
- Certificate CISQCERT Nr. 02,671
- Certificate IQNet nr. IT-22567
Since June 1999, pursuant to Legislative Decree nr. 155/97 and thereafter to comply with EC REG 852/04, and its subsequent amendments, CIR food has taken steps to implement and enforce its own Self Monitoring System - HACCP for food safety , based on the HACCP guidelines. The document and the operating instructions are an integral part of the UNI EN ISO 9001 certified Quality Management System.
CIR food’s Quality Management System is subject to annual monitoring audits and triennial comprehensive reviews (the last was conducted in 2006) performed by the certifying agency, which evaluates, among others, the following processes:
- Analysis of customer satisfaction
- Human Resources Management
- Training
- Services offered
- Planning
- Supplying
- Delivery of services (including HACCP Self Monitoring System)
- Management of measuring tools
- Continuous improvement, corrective/preventive actions, non-compliance
CIR food s.c. - VAT 00464110352